Passenger interface: comfort and connectivity
Passenger interface: better travel experience, comfort and connectivity on trains
In the digital age, the ability to connect pe-
ople, smart devices and machines is a pre-
requisite for seamless access to information
and services.
INNOVATION
The passenger interface is a ground-brea-
king innovation in technology that is now
also available for public transport. It will
help your passengers keep their electronic
devices charged and connected, offering
occasional charging throughout their jour-
ney, without stress and worry of running
out of battery power, maximum conveni-
ence without the need to carry cables and
chargers.
EASY TO CONTROL
The interface is simple and intuitive. The
innovative iBeacon technology can be
integrated with the rail operator's app to
provide passengers with personalised in-
formation, smart tickets and on-board ser-
vices directly tailored to the customer.
This technology can also be used to gat-
her information about passengers and im-
prove the overall travel experience.
CUSTOMER SERVICE
The passenger interface will extend the ro-
le of public transport operators towards di-
gital service providers and bring additional
value to their customers. A fully certified
passenger interface enables management
and use to support smart operations.
ADVANTAGES
• A clear improvement in passenger
experience and enhanced operator
image.
• Can be retrofitted during
reconstruction or implemented as
a separate upgrade.
• SliderFLEX is applicable for most
modern smartphones.
• Can be marked with the service
operator's or sponsor's logo.
• Additional revenue from tailored
services for passengers.
What does the solution provide
to customers?
• Stress-free and worry-free battery
charging.
• Charging without the need to carry
chargers and cables.
• Access to additional services on board
during your journey.
• Profit from customised offers.
The passenger interface comes in four
standard variants, but customised
versions are also possible.
1.Fixed charger on the backrest
of the seat in a metal case
with a secure soft-touch holder
(which can be sized to fit
your phone) and a USB socket.
2.Seatback SliderFLEX version where view
can be changed to portrait/
landscape with USB charging socket.
3.Desktop, round built-in charger
with separate USB socket
(located on the edge of the desk).
4.Rectangular charger with
USB socket for flexible integration options.
IT'S ALL ABOUT THE APP
When a passenger uses the Passenger In-
terface for wireless phone charging, the
iBeacon Bluetooth Low Energy (BLE) con-
nects with the phone and starts sending
its unique ID. The passenger's smartpho-
ne recognizes the iBeacon through the in-
tegrated EAO API and sends this ID to the
Passenger Interface cloud.
The Passenger Interface Cloud converts
this information to the seat/carriage/train
ID where the passenger interface is located
and sends back the train, carriage and seat
position ID to the train operator's cloud,
with no personal phone or user data being
passed on. At this point, the passenger's se-
at position is communicated to the train
operator and the passenger is notified
TT ++ TT
Technika a trh 5/2023
rail transport
12
Passenger Interface: provide
passengers with a better travel
experience, comfort and connectivity
New interface for passengers
• Charge
• Interconnect
• Communicate
EAO, a prominent supplier to the global
rail industry, has been continuously
designing and supplying products,
solutions and projects primarily
for the rail industry since 1947.
Reliable products, extended warranty
and long-term availability of spare
parts make EAO your stable, reliable
and highly professional HMI partner.
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