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rail transport

Passenger Interface: provide

passengers with a better travel

experience, comfort and connectivity

What does the solution provide

to customers?

• Stress-free and worry-free battery

charging.

• Charging without the need to carry

chargers and cables.

• Access to additional services on board

during your journey.

• Profit from customised offers.

New interface for passengers

• Charge

• Interconnect

• Communicate

integrated with the rail operator's app to

provide passengers with personalised information, smart tickets and on-board services directly tailored to the customer.

This technology can also be used to gather information about passengers and improve the overall travel experience.

CUSTOMER SERVICE

EAO, a prominent supplier to the global

rail industry, has been continuously

designing and supplying products,

solutions and projects primarily

for the rail industry since 1947.

Reliable products, extended warranty

and long-term availability of spare

parts make EAO your stable, reliable

and highly professional HMI partner.

In the digital age, the ability to connect people, smart devices and machines is a prerequisite for seamless access to information

and services.

INNOVATION

The passenger interface is a ground-breaking innovation in technology that is now

also available for public transport. It will

help your passengers keep their electronic

devices charged and connected, offering

occasional charging throughout their journey, without stress and worry of running

out of battery power, maximum convenience without the need to carry cables and

chargers.

EASY TO CONTROL

The interface is simple and intuitive. The

innovative iBeacon technology can be

T+T T e c h n i k a a t r h 5/ 2 0 2 3

The passenger interface will extend the role of public transport operators towards digital service providers and bring additional

value to their customers. A fully certified

passenger interface enables management

and use to support smart operations.

ADVANTAGES

• A clear improvement in passenger

experience and enhanced operator

image.

• Can be retrofitted during

reconstruction or implemented as

a separate upgrade.

• SliderFLEX is applicable for most

modern smartphones.

• Can be marked with the service

operator's or sponsor's logo.

• Additional revenue from tailored

services for passengers.

The passenger interface comes in four

standard variants, but customised

versions are also possible.

1. Fixed charger on the backrest

of the seat in a metal case

with a secure soft-touch holder

(which can be sized to fit

your phone) and a USB socket.

2. Seatback SliderFLEX version where view

can be changed to portrait/

landscape with USB charging socket.

3. Desktop, round built-in charger

with separate USB socket

(located on the edge of the desk).

4. Rectangular charger with

USB socket for flexible integration options.

IT'S ALL ABOUT THE APP

When a passenger uses the Passenger Interface for wireless phone charging, the

iBeacon Bluetooth Low Energy (BLE) connects with the phone and starts sending

its unique ID. The passenger's smartphone recognizes the iBeacon through the integrated EAO API and sends this ID to the

Passenger Interface cloud.

The Passenger Interface Cloud converts

this information to the seat/carriage/train

ID where the passenger interface is located

and sends back the train, carriage and seat

position ID to the train operator's cloud,

with no personal phone or user data being

passed on. At this point, the passenger's seat position is communicated to the train

operator and the passenger is notified