Macmatic_c_01_Foxcon_i_MSV_c_Taiwan.qxd

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T A I W A N b u s i n e s s l machining l machines and tools

macmatic

made in Taiwan with

a European-quality punch

macmatic s.r.o. operates

as a supplier of CNC

machining solutions for

chip machining.

The company's core

business is the sale of new

CNC milling centers

and lathes, provision

of warranty and

post-warranty service

and the supply of turnkey

technologies.

The company was founded as a family business in spring of 2008, literally on the eve

of the financial crisis. From the very beginning, the price-performance-quality ratio

has been an important parameter of the

machining solutions that the company has

been offering. Suppliers from Taiwan seemed the most appropriate for such solutions. They had machines of comparable

parameters with European machines, available for attractive prices. After the outbreak of the recession, price became even

more important and even today price is often the decisive factor when purchasing a

machine. Unfortunately, efforts to save

money often result in decreased long-term

value of the machine tool solution.

Purchase price or price

-performance-quality ratio?

"In macmatic we have never gone for the

lowest price," says Ing. Pavel Rak Senior,

the company founder and CEO. "The

most important parameter for us is the

machine price-performance-quality ratio."

The long-standing collaboration and the

good experience of macmatic with machine tools from Taiwan have led to deeper partnerships with manufacturers and

to tailoring machining solutions to suit the

specific requirements of the Czech market. For the best-selling models, macmatic

defined optional accessory packages to

meet customer requirements while improving the value of the machine. The macmatic packages therefore include all commonly used accessories except probes

and rotary tables which the customer may

order at a later stage if required. "When

choosing a suitable machining solution,

we discuss all aspects of the intended apspecial 1/2017 T+T T e c h n i k a a t r h

plication with the customer," says Ing. Pavel Rak Junior, the company Sales Director, giving several examples: "Customers

from the automotive sectors who machine aluminium alloys often try to buy the

machine as cheaply as possible, often underestimating the chip machining economy or the cleaning of the machining liquid, causing problems with the machine

maintenance. Other customers who machine tough materials such as tool or stainless steel, in turn, underestimate machine rigidity and the spindle motor power,

the factors determining the tool service life and an efficient machining process."

Going for the best price performance ratio applies also to the opposite situation,

particularly when the customer tries to

configure the machine as widely as possible. "There is no such thing as a universal solution," says Ing. Pavel Rak Junior.

"Choosing a machine is always a matter of

compromise between the technical solution and the purchase price. Often, a solution is technically possible but unprofitable." "Several times I have talked the

customer out of a more expensive machine or unnecessary accessories that he

planned to use only a few times a year,"

add Ing. Pavel Rak Senior. "Our philosophy has always been to provide the customer with a solution that will move him forward technologically, but not hinder him

economically. Our customers' business

success is in our own interest because only a financially healthy customer can develop and re-invest."

macmatic - company, brand and

solution

At present, macmatic sells CNC milling

centers and turning centers of the Akira

Seiki brand and CNC machine tools and

accessories under its own macmatic

brand in the Czech Republic and Slovakia.

"We launched our own macmatic brand

in 2013 to strengthen the link between

the product, services and solutions we

provide to our customers," says Ing. Pavel

Rak Junior, the company Sales Director.

"Using our own brand means a strong

commitment to the quality of the products and services we provide."

The portfolio of macmatic machining solutions includes vertical milling centers,

power and speed portal milling centers, five-axis milling centers and horizontal milling centers, complemented by the straight-bed power lathes. This year's

additions are the high-speed portal centers for machining of moulds and graphite

electrodes. "We are very careful when extending the offer," says Ing. Pavel Rak Junior. "We verify not only the technical and

qualitative standards of the machines, but

also the references and production plants

of the manufacturer. Therefore we have

established a permanent branch office in

Taiwan, which is in charge of the quality

control directly in the manufacturing facility and of communication regarding service between the manufacturer's technicians and the technicians of the macmatic

service department." Taiwanese machine

tool makers definitely do not form a con-