Macmatic: Made in Taiwan, European quality

Macmatic_c_01_Foxcon_i_MSV_c_Taiwan.qxd 8 18.4.2018 17:15 Page 8 T A I W A N b u s i n e s s l machining l machines and tools macmatic made in Taiwan with a European-quality punch macmatic s.r.o. operates as a supplier of CNC machining solutions for chip machining. The company's core business is the sale of new CNC milling centers and lathes, provision of warranty and post-warranty service and the supply of turnkey technologies. The company was founded as a family business in spring of 2008, literally on the eve of the financial crisis. From the very beginning, the price-performance-quality ratio has been an important parameter of the machining solutions that the company has been offering. Suppliers from Taiwan seemed the most appropriate for such solutions. They had machines of comparable parameters with European machines, available for attractive prices. After the outbreak of the recession, price became even more important and even today price is often the decisive factor when purchasing a machine. Unfortunately, efforts to save money often result in decreased long-term value of the machine tool solution. Purchase price or price -performance-quality ratio? "In macmatic we have never gone for the lowest price," says Ing. Pavel Rak Senior, the company founder and CEO. "The most important parameter for us is the machine price-performance-quality ratio." The long-standing collaboration and the good experience of macmatic with machine tools from Taiwan have led to deeper partnerships with manufacturers and to tailoring machining solutions to suit the specific requirements of the Czech market. For the best-selling models, macmatic defined optional accessory packages to meet customer requirements while improving the value of the machine. The macmatic packages therefore include all commonly used accessories except probes and rotary tables which the customer may order at a later stage if required. "When choosing a suitable machining solution, we discuss all aspects of the intended apspecial 1/2017 T+T T e c h n i k a a t r h plication with the customer," says Ing. Pavel Rak Junior, the company Sales Director, giving several examples: "Customers from the automotive sectors who machine aluminium alloys often try to buy the machine as cheaply as possible, often underestimating the chip machining economy or the cleaning of the machining liquid, causing problems with the machine maintenance. Other customers who machine tough materials such as tool or stainless steel, in turn, underestimate machine rigidity and the spindle motor power, the factors determining the tool service life and an efficient machining process." Going for the best price performance ratio applies also to the opposite situation, particularly when the customer tries to configure the machine as widely as possible. "There is no such thing as a universal solution," says Ing. Pavel Rak Junior. "Choosing a machine is always a matter of compromise between the technical solution and the purchase price. Often, a solution is technically possible but unprofitable." "Several times I have talked the customer out of a more expensive machine or unnecessary accessories that he planned to use only a few times a year," add Ing. Pavel Rak Senior. "Our philosophy has always been to provide the customer with a solution that will move him forward technologically, but not hinder him economically. Our customers' business success is in our own interest because only a financially healthy customer can develop and re-invest." macmatic - company, brand and solution At present, macmatic sells CNC milling centers and turning centers of the Akira Seiki brand and CNC machine tools and accessories under its own macmatic brand in the Czech Republic and Slovakia. "We launched our own macmatic brand in 2013 to strengthen the link between the product, services and solutions we provide to our customers," says Ing. Pavel Rak Junior, the company Sales Director. "Using our own brand means a strong commitment to the quality of the products and services we provide." The portfolio of macmatic machining solutions includes vertical milling centers, power and speed portal milling centers, five-axis milling centers and horizontal milling centers, complemented by the straight-bed power lathes. This year's additions are the high-speed portal centers for machining of moulds and graphite electrodes. "We are very careful when extending the offer," says Ing. Pavel Rak Junior. "We verify not only the technical and qualitative standards of the machines, but also the references and production plants of the manufacturer. Therefore we have established a permanent branch office in Taiwan, which is in charge of the quality control directly in the manufacturing facility and of communication regarding service between the manufacturer's technicians and the technicians of the macmatic service department." Taiwanese machine tool makers definitely do not form a con-