20
T A I W A N B u s i n e s s . E U l introduction of companies
macmatic
made in Taiwan with
a European-quality punch
macmatic s.r.o. operates
as a supplier of CNC
machining solutions for
chip machining.
The company's core
business is the sale of new
CNC milling centers
and lathes, provision
of warranty and
post-warranty service
and the supply of turnkey
technologies.
The company was founded as a family business in spring of 2008, literally on the eve
of the financial crisis. From the very beginning, the price-performance-quality ratio
has been an important parameter of the
machining solutions that the company has
been offering. Suppliers from Taiwan seemed the most appropriate for such solutions. They had machines of comparable
parameters with European machines, available for attractive prices. After the outbreak of the recession, price became even
more important and even today price is often the decisive factor when purchasing a
machine. Unfortunately, efforts to save
money often result in decreased long-term
value of the machine tool solution.
Purchase price or price
-performance-quality ratio?
d
"In macmatic we have never gone for the
lowest price," says Ing. Pavel Rak Senior,
the company founder and CEO. "The
most important parameter for us is the
machine price-performance-quality ratio."
The long-standing collaboration and the
good experience of macmatic with machine tools from Taiwan have led to deeper partnerships with manufacturers and
to tailoring machining solutions to suit the
specific requirements of the Czech market. For the best-selling models, macmatic
defined optional accessory packages to
meet customer requirements while improving the value of the machine. The macmatic packages therefore include all commonly used accessories except probes
and rotary tables which the customer may
order at a later stage if required. "When
choosing a suitable machining solution,
we discuss all aspects of the intended apT+T T e c h n i k a a t r h 6 / 2 0 2 3
plication with the customer," says Ing. Pavel Rak Junior, the company Sales Director, giving several examples: "Customers
from the automotive sectors who machine aluminium alloys often try to buy the
machine as cheaply as possible, often underestimating the chip machining economy or the cleaning of the machining liquid, causing problems with the machine
maintenance. Other customers who machine tough materials such as tool or stainless steel, in turn, underestimate machine rigidity and the spindle motor power,
the factors determining the tool service life and an efficient machining process."
Going for the best price performance ratio applies also to the opposite situation,
particularly when the customer tries to
configure the machine as widely as possible. "There is no such thing as a universal solution," says Ing. Pavel Rak Junior.
"Choosing a machine is always a matter of
compromise between the technical solution and the purchase price. Often, a solution is technically possible but unprofitable." "Several times I have talked the
customer out of a more expensive machine or unnecessary accessories that he
planned to use only a few times a year,"
add Ing. Pavel Rak Senior. "Our philosophy has always been to provide the customer with a solution that will move him forward technologically, but not hinder him
economically. Our customers' business
success is in our own interest because only a financially healthy customer can develop and re-invest."
macmatic – company, brand and
solution
d
At present, macmatic sells CNC milling
centers and turning centers of the Akira
Seiki brand and CNC machine tools and
accessories under its own macmatic
brand in the Czech Republic and Slovakia.
"We launched our own macmatic brand
in 2013 to strengthen the link between
the product, services and solutions we
provide to our customers," says Ing. Pavel
Rak Junior, the company Sales Director.
"Using our own brand means a strong
commitment to the quality of the products and services we provide."
The portfolio of macmatic machining solutions includes vertical milling centers,
power and speed portal milling centers, five-axis milling centers and horizontal milling centers, complemented by the straight-bed power lathes. This year's
additions are the high-speed portal centers for machining of moulds and graphite
electrodes. "We are very careful when extending the offer," says Ing. Pavel Rak Junior. "We verify not only the technical and
qualitative standards of the machines, but
also the references and production plants
of the manufacturer. Therefore we have
established a permanent branch office in
Taiwan, which is in charge of the quality
control directly in the manufacturing facility and of communication regarding service between the manufacturer's technicians and the technicians of the macmatic
service department." Taiwanese machine
tool makers definitely do not form a con-