QUASER and CHMER: Taiwanese machine tools

18 TAIWAN Business. EU l company profiles QUASER Machine Tools, INC. Quaser Machine Tools Inc. was established in 1991. The designation of QUASER indicates QUALITY + SERVICE, which is the company's product positioning and business operating philosophy. QUASER's main product is machining center, includes VMC, HMC, 5-axis, and automation series. As a differentiation from other Taiwan MTBs, QUASER's product positioning is medium and high-end level. We approach from European market and compete with famous brand from Europe and Japan. Till now, over 12,000 units sold and broadly applied in automotive, aerospace, electronics, and medical industries. At the initial stage, QUASER's products were 100 % sold to Western Europe. By a decade of hard working, QUASER create its brand reputation and be recognized as Japanese brand equivalent level. In order to diverse market, QUASER then gradually distribute products into Taiwan, Eastern Europe, South East Asia, China and America. Meanwhile, QUASER establish its own technical and service center in Switzerland, America and China, to fulfill the company philosophy of SERVICE. QUASER treats employees like family, offers salary and welfare above industry level. Along with company and market scale expanding, QUASER provides organized on-job-trainings, job rotation project to grow up with employees at the same time. To avoid vicious circle of price war, QUASER will not have cutting price as marketing strategy. Instead, QUASER devote 3~3.5 % turnover into R&D every year. Technical personnel make up about 20% of the total number of employees. By paying attention to product development, production optimization, quality improvement, we hope to earn customers' trust and create benefits as win-win situation. Industry 4.0 is the center of attention among industry-university-institute field. QUASER stepped into this filed with customers by adopting wireless network, database establishment, cloud and self -developed smart software in manufacture, service, management sections. CHMER – Ching Hung Machinery & Electric Industrial Co., Ltd. Ching-Hung has been dedicating to upgrade the technology of Taiwanese EDM to ensure the competitiveness and the quality made in Taiwan. The market shares by our own brand "CHMER" now is firmly possessed as "First in Taiwan, Second in China and Fifth in the world". 2018 TMTS CHMER will present the intelligent linear motor driven wire cut EDM with the innovative designs to improve machining efficiency for customers. New Series is using the moving column structure with new i8 controller featuring machine diagnostics, maintenance notification, and life management of consumables, and other automation equipment and has 32 patents for industries like aerospace, energy, large mold. www.chmer.com special 2018 Face the worldwide trend of lack of labor source and skilled technician, and personnel expense increase, QUASER has launched FA equipment planning service six years ago. Besides the standard FMC, QUASER also provides custom-made compact CELL to keep customers and own competitiveness for future challenge. From now on, QUASER will keep its advanced conventions and apply innovations in its business. Adding product value by creating accuracy and reliability with company philosophy "QUALITY + SERVICE" to achieve success in high-end market and lead Taiwan to be the precision manufacture focus of the world. www.quaser.com